How to export your data from MRI Software

MRI Software is not one product but an umbrella of 40+ separately-branded real estate platforms (Property Management X, Commercial Management, Resident Connect, Investment Central, Affordable Housing, ApartmentData, etc.), each with its own login and reporting screens. There is no unified, public self-service 'export all my data' feature — data comes out per report/module, usually to Excel or CSV, or via a paid data extraction engagement (MRI Data Management Services / Professional Services) for a full migration-ready dataset.

Formats: Excel (XLSX), CSVPlan: Not plan-gated in the SaaS sense — MRI sells enterprise, quote-based licenses per product/module, so what you can export depends entirely on which MRI product and modules your organization is licensed for.Role: A user account with report/export permissions in the specific MRI product module you need data from; permissions are configured by your organization's own MRI system administrator, not a single 'workspace owner' role.

✓ Verified against MRI Software's official documentation, March 2026

Step by step

1Identify exactly which MRI product(s) your organization runs — MRI's support page lists 40+ distinct products (e.g. Property Management X, Commercial Management, Resident Connect, Investment Central, Affordable Housing, ApartmentData), each with separate logins and support contacts.
2Log in to that specific product directly — there is no single unified 'MRI account' login that exposes every module's data at once.
3Open the report or list screen that holds the data you need (leases, units, GL transactions, work orders, resident records, budgets, etc.).
4Use that screen's own export option — most MRI reporting screens produce Excel or CSV output on a per-report basis, not a bulk account-wide file.
5Repeat step 3-4 for every data type and module you rely on, since each report is exported separately.
6For data not exposed on a report screen, submit a request through the myMRI Portal, or through your specific product's dedicated support channel (phone, email, or a third-party portal like Freshdesk/Zendesk/GoToAssist depending on the product).
7For a complete, migration-ready extract (e.g. when leaving MRI entirely), engage MRI's Data Management Services or Professional Services team, or your new vendor's onboarding/migration team — this is described by MRI as an assisted, professional-services process rather than a self-serve download.

What the export includes

✓Whatever fields are exposed on the specific report/list screen you export from (e.g. lease terms, resident/tenant records, GL and accounting transactions, work orders, budgets) within a licensed module
✓Excel/CSV output of individual reports, one export at a time
✓Data aggregation/normalization across sources if you pay for MRI's Data Management Services

What it doesn't include

✗A single bulk 'export my entire MRI account' file — no such self-service feature is documented
✗Data from products/modules your organization hasn't licensed
✗Document attachments, scanned files, or images in most standard report exports (varies by module)
✗Cross-module relational exports in one file — each product/report is siloed
✗Full historical audit trails beyond what a given report screen surfaces

Before you start

⚠MRI is a portfolio of 40+ acquired, differently-built platforms under one brand name, not one app — there's no single UI, login, or export flow across them.
⚠Support (and by extension, export/data requests) is fragmented: some products use the myMRI Portal, others route to third-party helpdesks (Freshdesk, Zendesk, GoToAssist) or phone/email-only support depending on the product.
⚠No public documentation describes a self-service bulk data export; getting a full dataset out typically means engaging MRI's paid Data Management Services or Professional Services team.
⚠Because licensing is quote-based per module, what you're even able to see or export depends on your specific contract — there's no standard 'plan' to reference.
⚠Expect exports to be report-by-report and manual unless you pay for an assisted extraction.

Where to take your data

Free and cheaper tools that can take a MRI Software export. See all MRI Software alternatives →

Buildium

Alternatives MRI Software vs Buildium

Buildium provides bulk import tools for properties, units, tenants, and owners via formatted CSV templates — map your exported MRI report fields (units, leases, contacts) to Buildium's import spreadsheet columns.

AppFolio

Alternatives MRI Software vs AppFolio

AppFolio's onboarding/migration team typically handles bulk data loads from legacy property management systems; you provide your exported MRI CSV/Excel reports (properties, tenants, leases, GL history) for them to map and import.

Rentec Direct

Rentec Direct supports CSV import of properties, tenants, and owners, and its support team can assist mapping fields from an MRI Excel/CSV export into their import format.

Exporting from MRI Software: common questions

Does MRI Software have a single button to export all my data?+

No. MRI is made up of dozens of separate products, and export happens per report/module — there's no documented one-click 'export my whole account' feature.

What file formats does MRI export to?+

Reports are generally exported to Excel or CSV, but exact formats and options vary by which MRI product and module you're using.

Who do I contact to get my data out of MRI?+

Start with the myMRI Portal, or the specific support channel listed for your MRI product on MRI's Contact Support page — support is organized per product, not centrally.

Can I get a full data extract for migrating to another platform?+

For a complete migration-ready dataset, most customers use MRI's Data Management Services/Professional Services team or their new vendor's onboarding team rather than a self-service export, since MRI doesn't publish a bulk export tool.

Is exporting my data free?+

Pulling individual reports through the software is generally part of your existing license, but a full, structured migration extract via MRI's Data Management Services is a paid professional-services engagement, not a free automated export.

Why doesn't MRI work like other SaaS tools with one export page?+

MRI Software is an umbrella brand covering many separately built, formerly independent platforms, each with its own login, UI, and support contact, which is why there's no unified export experience.