How to export your data from Chargebee

Chargebee lets you export subscription billing data (subscriptions, customers, invoices, credit notes, orders, coupons, usages, and more) as CSV files via the Bulk Operations / Export Data screen or from individual index pages, with generated files kept in an export history for 14 days.

Formats: CSVPlan: Not gated by plan in the docs — available on any Chargebee site (Test or Live) to users with access to SettingsRole: User with access to Settings > Import & Export Data (Admin-level access)

✓ Verified against Chargebee's official documentation, September 2026

Step by step

1Log in to your Chargebee site and go to Settings > Import & Export Data.
2Click Export Data, then choose the entity to export (Subscriptions, Customers, Invoices, Credit Notes, Orders, Coupons, Addresses, Usages, Items, etc.).
3Set filter criteria for what to include, e.g. Status > Includes > Active, Non-Renewing for subscriptions.
4Click Preview to check the result set, then click Export to generate the file.
5Wait for the export to finish; it downloads automatically, and related entities are bundled into a zip with separate CSVs (e.g. Subscription.csv, Customer.csv).
6Re-download any past export for up to 14 days from Settings > Import & Export Data > Export history.
7Alternatively, from the Subscriptions, Customers, Invoices, or Credit Notes index page, apply Advanced Filter options and click Export > Export as CSV to pull the full list (index pages only display the first 1000+ records on screen).
8For large volumes, filtered pulls, or automation, use Chargebee's Export API instead of the UI.

What the export includes

✓Subscription records: plan, status, billing dates, customer ID/name/email
✓Customer records including billing and shipping addresses
✓Invoices, credit notes, transactions, and orders
✓Coupons, promotional credits, and usages
✓Product catalog data (items, item prices, item families, features, entitlements) via a pre-filled 'import-friendly' CSV format
✓Comments and third-party entity mappings

What it doesn't include

✗Full raw payment card/bank account numbers — only masked/tokenized payment method references are stored, never exported as plain text
✗The import-friendly (pre-filled) CSV format is only available for Subscriptions, Customers, and Product Catalog, and disappears once any filter is applied to the list
✗Integration/webhook configuration and API key settings are not part of the Export Data output

Before you start

⚠Bulk operations, including export, are not available while Time Machine is in use on the site
⚠Index pages (Subscriptions, Customers, Invoices, Credit Notes) only display the first 1000+ rows on screen — use the Export CSV option to get the true full count
⚠The pre-filled 'import-friendly' download disappears if any filter is applied to the list; use the Export API for filtered import-ready data instead
⚠Do not edit the CSV column headers — Chargebee validates against these exact headers
⚠Generated export files remain downloadable from Export history for only 14 days
⚠Chargebee recommends testing exports/imports on a Test Site before running them on the Live site

Where to take your data

Free and cheaper tools that can take a Chargebee export. See all Chargebee alternatives →

Stripe Billing

Map Chargebee's Customer.csv and Subscription.csv fields (customer ID, email, plan, billing dates) to Stripe's Customers and Subscriptions import via Stripe's CSV/API-based migration tooling.

Paddle

Alternatives

Use the exported Customer and Subscription CSVs as the source list for Paddle's customer/subscription import process, re-mapping plan and pricing IDs to Paddle's product catalog.

Lemon Squeezy

Use the Customers CSV (emails, billing address) to recreate customers in Lemon Squeezy and the Subscriptions CSV to reconstruct active plans manually or via their API, since card details themselves cannot be exported.

Exporting from Chargebee: common questions

Can I export all my Chargebee data in one click?+

No single 'export everything' button exists. You export per entity (Subscriptions, Customers, Invoices, Credit Notes, Orders, Coupons, etc.) from Settings > Import & Export Data > Export Data, or from each index page's Export CSV option.

What format does Chargebee export data in?+

CSV. When you export an entity with related records, Chargebee delivers a zip file containing multiple CSVs (e.g. Subscription.csv plus linked Customer fields).

Does the export include full credit card numbers?+

No. Chargebee never exposes raw card or bank account numbers in exports — only masked/tokenized payment method references are stored and returned.

How long can I re-download a completed export?+

Completed exports stay available for 14 days under Settings > Import & Export Data > Export history before you'd need to run the export again.

Is there a row limit on exports?+

The on-screen index pages cap display at roughly 1000 records, but the Export CSV/Export Data options pull the complete underlying dataset regardless of that display limit.

Can I automate or script the export instead of using the UI?+

Yes. Chargebee's Export API lets you pull entities like Subscriptions programmatically with filter parameters, which is useful for filtered or import-ready pulls that the UI's pre-filled CSV option doesn't support once filters are applied.