Delve vs Confluence: Which Knowledge Base Tool is Right for You?
Compare Delve and Confluence for team documentation and knowledge management. See pricing, features, and which tool fits your team's needs.
Updated 2026-02 · 2026
Delve
Microsoft 365's intelligent content discovery and organization tool
Strengths
- +Included free with Microsoft 365 subscriptions
- +Deep integration with Office apps and SharePoint
- +AI-powered content discovery and recommendations
Weaknesses
- -Requires Microsoft 365 subscription to access
- -Limited customization compared to dedicated wikis
- -Less structured than purpose-built knowledge bases
Best for
Teams already using Microsoft 365 who need intelligent content discovery without additional tools
Confluence
Atlassian's collaborative workspace for team documentation and knowledge sharing
Strengths
- +Purpose-built for structured documentation and wikis
- +Rich editing with templates and macros
- +Strong integration with Jira and Atlassian suite
Weaknesses
- -Can become expensive as team grows
- -Steeper learning curve for new users
- -Performance issues with large instances
Best for
Teams needing a dedicated knowledge base with structured documentation and Atlassian ecosystem integration
Feature Comparison
| Feature | ||
|---|---|---|
| Free Tier | Included with Microsoft 365 (from $6/user/month) | Free for up to 10 users |
| Document Editing | Basic viewing and discovery, editing in Office apps | Rich WYSIWYG editor with templates and macros |
| Content Organization | AI-powered automatic organization | Manual spaces, pages, and hierarchical structure |
| Search Capabilities | AI-enhanced search across Microsoft 365 content | Full-text search with filters and labels |
| Collaboration | Comments and sharing via Office apps | Real-time editing, comments, @mentions, reactions |
| Integrations | Native Microsoft 365 ecosystem only | 1000+ apps via Atlassian Marketplace |
| Templates | Limited, relies on Office templates | Extensive template library for various use cases |
| Mobile Apps | iOS and Android via Microsoft 365 app | Dedicated iOS and Android apps |
| Permissions | Microsoft 365 permissions model | Granular space and page-level permissions |
| Version History | Via SharePoint versioning | Full page version history with compare |
| API Access | Microsoft Graph API | REST API for custom integrations |
| Offline Access | Limited via Office mobile apps | Limited mobile offline viewing |
The Verdict
Choose Delve if you're already invested in Microsoft 365 and need intelligent content discovery without additional costs. Choose Confluence if you need a purpose-built knowledge base with structured documentation, especially if you're using Jira or need the free tier for small teams up to 10 users.