LiveChat

Best LiveChat Alternatives 2026

Live chat and customer service platform. Find free, indie, and cheaper options that work for your team.

CRM$20 - $69/agent/monthUpdated 2025-01

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What is LiveChat?

LiveChat provides real-time chat widgets for websites along with a full ticketing system and chatbot capabilities. It integrates with e-commerce platforms and includes team management features. Plans start at $20/agent/month for the Starter tier.

Key Features

-Real-time website chat widget
-Ticketing system for support requests
-Chatbot automation and AI responses
-E-commerce integrations (Shopify, BigCommerce)
-Visitor tracking and analytics

Why Look for LiveChat Alternatives?

LiveChat's per-agent model becomes expensive as support teams grow. Some businesses want a more integrated solution that combines chat with full CRM and help desk functionality. The chatbot features on lower tiers can feel limited.

Common Pain Points

  • Per-agent pricing scales quickly with team growth
  • Advanced chatbot features require higher tiers
  • Limited built-in CRM compared to all-in-one platforms
  • Chat widget customization is restricted on lower plans

Best LiveChat Alternatives (3)

1
Tawk.to

Tawk.to

$0

100% savings

100% free live chat. No limits on agents, chats, or sites.

Unlimited agentsUnlimited sitesMobile appsTicketing

Best for: Any business wanting free live chat

Visit Tawk.to
2
Crisp Free

Crisp Free

INDIE

$0

100% savings

Free live chat for 2 agents. Includes chatbot and basic CRM.

Live chatChatbotShared inboxKnowledge base

Best for: Small teams wanting chat + light CRM

Visit Crisp Free
3
HubSpot Free Chat

HubSpot Free Chat

$0

100% savings

Free live chat integrated with HubSpot CRM.

Live chatChatbotsCRM integrationMeeting scheduler

Best for: Teams already using HubSpot

Visit HubSpot Free Chat

Tips for Switching from LiveChat

-Export chat transcripts and customer data before migrating
-Intercom offers a more integrated messaging and support suite
-Freshdesk includes live chat in its broader help desk platform
-Crisp provides a generous free tier for smaller teams

Pro Tips

-Tawk.to is completely free with no limits
-Crisp is better if you want chatbots included
-HubSpot chat makes sense if you're already in HubSpot ecosystem

Ready to Switch from LiveChat?

See exactly how much you'll save by switching to one of these alternatives.

Calculate My LiveChat Savings →

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